Banyan’s Rotorcraft News
/Banyan’s avionics team recently completed work on a Sikorsky S76, Augusta 109 and an American Eurocopter AS-350.
Read MoreBolen Outlines Set of Guiding Principles For Aviation's Future in Major D.C. Address
/Speaking to a major aviation policy forum in Washington, D.C., National Business Aviation Association (NBAA) President and CEO Ed Bolen said aviation would be key to defining America's leadership in an increasingly global economy and outlined five priorities to ensure the industry's continued success.
Read MoreDominion Aviation Services, DB Aviation Achieve ACSF Audit Registered Status
/The Air Charter Safety Foundation (ACSF) announced the addition of Dominion Aviation Services, Inc., of Richmond, Va., and DB Aviation, Inc., of Waukegan, Ill., to the ACSF Industry Audit Standard Registry (IAS). Twenty-five operators have now completed the IAS audit and achieved Registered status with the ACSF.
Read MorePhillips 66 Aviation Promotes Key Staff to Support Expanding Dealer Network
/Phillips 66® Aviation has announced the promotion of key team members to support the continuing, rapid growth of what is the nation’s largest network of branded fixed base operators (FBOs), now numbering 779.
Read MoreBuilding Long-Term Profitable Customer Relationships, Part 2: Do You Feel Lucky?
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We’ve all seen Clint Eastwood’s Dirty Harry scene when he aims his seemingly empty .44 Magnum, “the most powerful handgun in the world,” in the face of the bank robber and taunts, “You’ve got to ask yourself one question: ‘Do I feel lucky?’ Well do ya, punk?”
FBOs shouldn’t have to feel lucky when putting together their marketing plans to attract new customers, yet during our NATA FBO Success Seminars, I often sense the frustration FBO owners and operators verbalize when we discuss this very subject.
Over the years, FBOs have tried all sorts of things to attract customers. Wine, steaks, bobblehead dolls, free this and free that. Sometimes they get lucky, but mostly they’re just shooting blanks!
Many FBOs, when facing seemingly stiff competition, have done the unthinkable to attract customers. They resort to lowering their price of fuel beyond reason. Yikes!
To be sure, an FBO should always manage its fuel price in order to be competitive and as a component to provide a customer value proposition (CVP). However, nothing good happens when you subjectively lower the price of fuel just to attract customers.
Paragon Aviation Group Hires Scott Jefvert as Director of Sales
/Paragon Aviation Group is pleased to announce the addition of Scott Jefvert to the company.
Read MoreBusiness Jet Center OAK Sets Fuel Volume Sales Record
/Business Jet Center (BJC), a leading provider of Fixed Base Operation (FBO) services, reported that 2010 was the best year on record for fuel sales volume at its Oakland International Airport location, noting a 28.12 percent increase in the amount of gallons sold versus 2009.
Read MorePilot Makes Emergency Landing in Kansas City Area
/A pilot landed his single-engine plane on a roadway in the Kansas City area after the aircraft lost power early this morning, according to KCTV-5 and the Kansas City Star.
Photos. Area map:
Update on the ETS Support Facility Implications for Verification
/It is now expected that Eurocontrol’s ETS Support Facility will be made available to operators by late February.
Read MoreJet A and Avgas Fuel Prices to Pump You Up
/Find low Jet A and 100LL fuel prices for your region.
FBOs, submit your fuel prices in one place, and broadcast them to dozens of fuel programs and websites with acufuel.com.
ACSF Recognizes CAE as First Champion of Aviation Safety - Sustaining Member
/The Air Charter Safety Foundation (ACSF) is pleased to recognize CAE as its first “Champion of Safety” sustaining member. The corporation has shown its commitment to the foundation’s vision of enhancing and improving safety through its support and generous financial donation.
Read MoreEPIC Aviation and BP Finalize Sale of Ownership
/The sale of BP Products North America Inc.’s (“BP”) interest in EPIC Aviation LLC (“EPIC”) to Downstream Aviation LP (“Downstream”) has been finalized.
Read MoreMcCreery Aviation Company (MFE) Brands with Avfuel Corporation
/McCreery Aviation Company and Avfuel Corporation have joined forces to offer flight departments and passengers the best of the Avfuel network in South Texas.
Read MoreCoyne Welcomes Senate Approval of Two-Year FAA Reauthorization Legislation
/Last night, the U.S. Senate approved S. 223, FAA Air Transportation Modernization and Safety Improvement Act. The bill authorizes the Federal Aviation Administration (FAA) through September 2013, among other provisions.
Read MoreCoyne Applauds Passage of Long-Term FAA Reauthorization Bill by House Committee
/On February 16, the U.S. House of Representatives Committee on Transportation and Infrastructure approved H.R. 658, the FAA Reauthorization and Reform Act of 2011. A four-year bill, H.R. 658 includes a number of critically important initiatives including streamlining and authorizing funding for NextGen air traffic control modernization projects.
Read MoreLow Avgas and Jet Fuel Prices that Let You Fly High
/Find low Jet A and 100LL fuel prices for your region. Also, learn how the prices in your area compare to others around the country.
FBOs, submit your fuel prices in one place, and broadcast them to dozens of fuel programs and websites with acufuel.com.
Optimizing Your FBO, Part 1: Pay Your Front Line Employees More
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Often, when FBOs, and other businesses for that matter, are faced with an economic downturn, one of the first places they look to make cuts is their payroll. That might work if you are operating a clothing or grocery store, but take a moment and think about the time that has been invested in training your employees, especially the ones who are out there on what I call The Front Line, marshalling, fueling, and, most importantly, meeting and greeting customers.
These are the employees who have built a relationship with your customers. There is a certain amount of trust and comfort that a flight crew feels when someone familiar is handling the company’s most prized possession, the corporate jet. And if you are looking to increase your fuel sales at the point of transaction, who is in a better position to positively influence the sale: you or the line service technician or CSR?
Where Can I Find Information About Advertising in the Next AC-U-KWIK Directories?
/Q: Where can I find information about advertising in the next AC-U-KWIK directories?
Read MoreNew Network Paragon Aviation Group Introduces Itself
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Paragon Aviation Group is an elite class of FBOs in North America who are focused on safety and the superior customer service that only the independently run FBO can provide. Each Paragon Aviation Group location is dedicated to uncompromised safety and customer-focused service to ensure that every customer’s experience is nothing short of excellence.
Gulfstream Aerospace President Joe Lombardo to Receive Epps Award
/Savannah, Ga., based Gulfstream Aerospace has been named the recipient of the Epps Aviation Award presented annually by the Atlanta Aero Club for outstanding aviation achievement for accomplishments that benefit the Georgia aviation community. Gulfstream President Joe Lombardo will be present to accept the award on the behalf of the entire company.
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