David Mittleman has joined Avfuel Corp. as district sales manager for the U.S. North Central Region, covering Kansas, Missouri, Arkansas, Nebraska, South Dakota, North Dakota, Minnesota and Iowa.
Mittleman will deal directly with FBOs and corporate flight departments, build relationships and find new ways to increase market share and add value for customers and prospects.
“I live and breathe the philosophy that if you are passionate about what you do and strive to always do your best, you will exceed the expectations of your current customers and earn the business of your prospects,” Mittleman said. “Avfuel lives and breathes that same philosophy at every level of the organization.”
At some point in our lives, we all need a little coaching to get through the task ahead of us.
I remember when my dad took the training wheels off my bike and encouraged me to keep the handlebars straight as he ran alongside on my first solo ride.
High school football and baseball coaches shaped the way I performed on the field and taught me valuable lessons about life along the way.
As a student pilot, my instructor coached me through turns and stalls and built up my confidence for the eventual solo flight.
After a couple of decades of developing marketing plans for companies such as Cessna and Fairchild Aircraft, I had the opportunity in the year 2000 to create a public relations campaign for the grand opening of a Mercury Air Center location in Burbank, Calif. My client was John Enticknap, who served as president of the 21-location FBO chain.
I didn’t have a lot of experience in the FBO business back then, but under John’s tutelage, I’ve been spending the last 11 years soaking up his vast knowledge of the FBO business.
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The FAA will block aircraft registration numbers "only after the operators certify that they have a valid security concern," the Department on Transportation announced in a press release on Friday.
This change essentially ends the Block Aircraft Registration Request (BARR) program.
Recently, I was reading a newspaper article about the practice habits of professional golfer Vijay Singh, and I thought this would be a good basis for a blog post on delivering the ultimate FBO customer service experience. Perhaps this seems a little disjointed, so allow me to explain.
Whether you follow golf or any other sport, I’m sure you’ve run across articles and have heard TV announcers remark about the successes and failures of professional athletes. Frankly, I like to learn about the elements of success, rather than the failures, so when I read this article on Singh, it reminded me of his breakout year in 2004.
As you may recall, Tiger Woods had vaulted to the top of the world ranking and looked invincible. Then came Singh, playing like a man possessed, and he eventually replaced Woods as the No. 1 ranked golfer in the world, at least for a period of time. He openly admitted that his goal was to become the No. 1 golfer in the world, thus replacing Woods, and he knew it would take long hours of practice.
Even Madison Avenue took notice that year. Singh appeared in a TV commercial where he was shown practicing putting on a frozen lake in Alaska while native Eskimos looked on in bewilderment.
And what was the message the commercial was trying to drive home? What made Singh so successful?
Recently, I was reading an article posted to Eye on the Economy on msnbc.com. The article was titled “As oil prices drop, Fed should get credit.” After reading the article, I decided to write Part 2 to a previous blog post titled The Cost of Aviation Fuel.
In the first post, I talked about continued increases in the cost of aviation fuel and what FBOs can do to mitigate high retail prices. We looked at a number of the reasons for the increasing cost of fuel:
Since then, here is what is happening in the world markets:
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