Matt Hins joins the AC-U-KWIK team

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Matt brings a diverse skill set to the Penton Marketing team. He is a proficient writer with graphic design skills, he has experience with e-marketing & database management, and he excels in the customer service / sales environment. Matt has worked with a range of small businesses and multinational corporations to polish their respective marketing programs. Every project poses its unique set of obstacles, and Matt is driven to meet those challenges with creativity and persistence.

Matt holds a Masters Degree in Media Arts & Communication from Emerson College in Boston, as well as, English and Creative Writing degrees from the University of Oregon. He is an avid reader and enjoys movies, cooking, and travel. In his spare time, Matt also works as a freelance photographer, producing marketing images for small businesses and covering events, ranging from weddings to nonprofit fundraisers.

The broad range of skills that Matt poses will furnish Penton Media with a versatile team player. At the same time, Penton should provide Matt with the opportunity to hone his talents with narrow focus on the private aviation industry. The partnership will certainly produce great results in short time.

Pentastar Aviation Maintenance Expands to the East Coast

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Pentastar Aviation maintenance services are now available at Key Air’s world-class FBO facility at Waterbury-Oxford Airport (OXC) in Connecticut. The new location, now open for business, marks Pentastar’s inaugural East Coast operations, complementing their Waterford, Michigan headquarters (PTK) and Van Nuys, California (VNY) FBO.
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NBAA Welcomes New Air Traffic Procedure at Orlando Executive Airport

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A new procedure at Orlando Executive Airport (ORL) in Florida – host facility for the Static Display of Aircraft at the National Business Aviation Association's (NBAA's) upcoming 65th Annual Meeting & Convention (NBAA2012) – will allow more efficient operations year-round at ORL by enabling controllers to position aircraft on the runway prior to takeoff clearance.
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Rare JU52 Vintage Aircraft to Visit Front Range Airport as Part of North American Tour

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Front Range Airport, part of the Avfuel-branded FBO network, will be one of only five United States stops on the RIMOWA JU52 2012 North American Tour. The rare 1930s vintage aircraft will continue on to EAA AirVenture in Oshkosh, Wis., where it will be displayed on the showcase ramp.
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New Study Highlights Business Aviation Value to Local, State, Federal Governments

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The National Business Aviation Association (NBAA) welcomed a new study showing that local, state and federal government use of business aircraft increases agency or departmental efficiency and provides significant taxpayer value.
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Want an FBO Customer for Life? Try Making the Customer Your Fan

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By Ron Jackson

“Being a fan doesn't mean being there from the start. It means being there ‘till the end.”
-Anonymous

It’s time for a role reversal in the FBO customer service industry.

Ever since the term “customer service” was first used, our corporate view has been to put the customer on a pedestal and do everything to make them happy. That’s all fine and dandy, as Forrest Gump would say, but it’s a rather dogmatic and reactive approach that can make your customer relationship fragile and leave your employees feeling frustrated.

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BLUEBOOK PERSPECTIVES

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Thumps & Bumps in the Pre-Owned Market

Vol. 26, No. 2 | June 6, 2012 | Go to Charts
by Carl Janssens, ASA | Aircraft Bluebook — Price Digest

Optimists see the silver lining behind the cloud while the pessimist only sees the cloud. Optimism continues to be the silver lining in the pre-owned aircraft market. However, reality of the dark cloud dictates an awareness and calculated approach.
Such are the conditions in the current ever-evolving pre-owned market. For the most part, the glory days of aircraft values being treated as premium investment opportunities are now nothing more than a faded memory. Knowledgeable buyers and sellers are keenly aware of this. Change of ownership continues at a slow to steady pace while values for the most part show continued depreciation. The exceptions are late model long range executive business jets.

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XN Air at Spokane Municipal Airport Joins Avfuel, Ross Aviation Networks of FBOs

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XN Air has emerged as the premier FBO at Spokane International Airport (GEG) following its acquisition by Ross Aviation earlier this year. XN Air is now also an Avfuel-branded FBO and it becomes the fifth FBO in the Ross Aviation family of FBOs to source its fuel and related services from Avfuel.
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NBAA Welcomes Government Report Highlighting Value of Business Aviation

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National Business Aviation Association (NBAA) President and CEO Ed Bolen welcomed a new report, issued by the U.S. International Trade Commission (USITC), confirming the critical importance of business aircraft manufacture to America’s industrial base and the value of business aviation in making companies of all sizes more efficient, productive and competitive.
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