Premier Colorado FBO Vail Valley Jet Center Now Offering Avfuel Contract Fuel
/Vail Valley Jet Center – the Avfuel-branded FBO delivering first-class service and breathtaking mountain views – is now offering Avfuel Contract Fuel.
Read MoreBy Ron R. Jackson, Co-Founder, Aviation Business Strategies Group
In a previous blog, we talked about making the customer your fan. It’s a reversal of roles … a conscious change in attitude by your customer service staff.
Keep in mind, your customer service staff consists of anyone that comes in contact with the customer. This would include customer service representatives (CSRs), line service technicians, flight instructors, charter pilot and the FBO owner or manager.
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